Cookies
Artster's online store uses cookies in accordance with the Electronic Communications Act, July 25, 2003. A cookie is a small text file that is stored on your computer and that contains information to help the online store identify and track users. Cookies are available as session cookies and as cookies that are stored permanently on your computer. During your first visit to the online store, your browser will be assigned a session cookie that is unique and used to not confuse you as a user with other users. In order to use the online store, you should allow cookies in your browser.
When you buy from us, we ask you to provide us with information that includes your name, billing address, shipping address, email address, telephone number, credit card information / payment information and any account information such as username and password. We use this information for purposes such as:
- Send information to you about your account and your order
- Answer your questions, including repurchases and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Follow legal requirements we have, such as VAT calculation.
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, e-mail address and telephone number, which will be used to fill in your details at the checkout for future orders.
In general, we only store information about you as long as we need the information for the purposes for which we collect and use it, and as long as we are not legally obliged to store it. For example, we will store order information for the current time period for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We also store comments or reviews, if you leave them.
Who in our team has access
Members of our team have access to the information you give us. For example, both administrators have access to:
- Ordering information such as what was bought, when it was bought and where it should be sent, as well
- Customer information such as your name, email address and billing and delivery information.
Our team has access to this information to fulfill orders, make refunds and provide support.
What we share with others
We share information with third parties that help us execute orders and store services for you, such as shipping companies and payment solutions.
We accept payments through Payson. When we process payments, some of your information will be sent to Payson, including information required to process or provide payment support, such as the total purchase price and billing information.