Företagsinformation

artsterstudios.com is an e-commerce company that sells posters, original works and objects such as art objects and selected second hand objects.

Artster is based at Selmedalsringen 16 12936 Hägersten Sewden. 

Placed order at artsterstudiosstockholm@gmail.com implies a simultaneous acceptance of our terms of sale.

All prices on Artster are incl. VAT. 

To be able to order on the Site, you must be 18 years of age or older. According to Swedish law, Artster does not accept credit purchases from persons under 18 years of age.

At checkout you can see the total price including all fees, VAT, shipping and payment - We offer our customers purchases via Payson, Visa, Mastercard,

Right of withdrawal

The right of withdrawal is valid for 14 days from the time you received the item. The returned item must be unused, in complete original packaging and in undamaged condition. When returning an item, you are responsible for the return cost and always fill in the return form to make a return. Refund of the order amount or cancellation of issued invoice shall be made by Artster within 14 days from the date on which the returned item is received.

Right of withdrawal does not apply in case

If the customer has specially ordered a work of art, the customer is not eligible for Artster right of withdrawal. A Product developed in accordance with the Customer's specific specifications is exempt from the consumer's right to cancel the purchase under the Swedish Distance Contracts Act.

Guarantees and service

If there is a visible damage that has occurred before the delivery is received, the product can be complained about. In such cases, email artsterstudiosstockholm@gmail.com. If it turns out that the product is damaged, Artster will send a new similar product where Artster is responsible for shipping. If the damaged item is an original work in an edition, the item is returned and the customer gets the money back.

Privacy Policy

In connection with your order, you agree that we store and use your information in our business to fulfill the agreement with you. Under the new GDPR law, you have certain rights regarding the information we have registered about you. Read more about our Privacy Policy here. Here

Cookies

This online store uses cookies according to the Electronic Communications Act, 25 July 2003. A cookie is a small text file that is stored on your computer and which contains information to help the online store identify and track users. Cookies are available as session cookies and as cookies that are stored permanently on your computer. During your first visit to the online store, your browser will be assigned a session cookie that is unique and used to not confuse you as a user with other users. In order to use the online store, you should allow cookies in your browser. This type of cookie is only used to give you as a visitor a better experience and support and does not store any personal information about you. Cookies can be deleted. In this online store, cookies are used, for example, to keep track of your shopping cart, your settings and which pages you have visited in order to give you a better customer experience and support. Read more about how Artster uses cookies Here Here

Delivery

The delivery time is estimated to be 3-5 business days within Sweden and sent by DHL or Postnord. To other eu countries delivery time is estimated to be 3-7 business days.

When ordering custom products and certain works of art, the delivery time may differ from above, and customer is informed about it and aware of this at the time of purchase. Artster can’t take responsibility for any delays out of our control, like customs delays, deliveries to remote places, etc.

Uncollected packages

Most shipments are with your postal agent for 7 days. On avin you will find information about the length of stay. Shipments that are not picked up on time are sent back to the sender. Uncollected goods are returned to us. For all packages that are not redeemed, we reserve the right to charge you costs for return shipping, handling fee and handling fee. At present, this cost corresponds to SEK 150.

Returns

If there is a visible damage that has occurred before the delivery is received, the product can be complained about. If it turns out that the product is damaged, the consumer will be reimbursed for shipping costs and a new similar product will be sent out where Artster is responsible for the shipping. Contact artsterstudios.com if an injury has occurred.

Discounts

Discount codes cannot be combined. Discount codes do not apply to original works or specially adapted products.

Refunds

We will, if you have exercised your right of withdrawal, pay back what you have paid for the item as soon as possible or no later than 14 days from the day we received the item. The consumer bears the return cost when you return the item. However, we always pay the return cost for sending back a damaged product.

FORCE MAJEURE

An event such as outside Artster's control, which could not reasonably have been foreseen, shall be attributed to force majeure, which means that Artster is released from its obligations to fulfill concluded agreements.

COPYRIGHT

All content on this website, such as images, art, text, graphics, logos, images, sound clips, digital downloads and other software belongs to ARTSTER or their suppliers and is protected by Swedish and international copyright laws.

Other

Artster reserves the right to change any information without prior notice. If a sale item has expired, Artster has the right to cancel the purchase and refund any amounts paid in advance. Artster reserves the right to make typographical errors in texts on this website. Artster also does not guarantee that all images accurately reflect the true appearance of the products. Artster reserves the right to adjust prices and any price errors.

Artster is grateful that our customers choose us. Do not hesitate to contact us with questions at artsterstudiosstockholm@gmail.com